Technical Support Specialist

2 days ago


Makati City, National Capital Region, Philippines Hunters Hub Inc. Full time
Company Overview
Hunters Hub Inc. is a leading provider of cutting-edge technology solutions, dedicated to delivering exceptional customer experiences.

Job Description
The successful candidate will play a vital role in our team, responsible for providing top-notch support to clients using our ERP Financial/Procurement/Sales or HCMS/Payroll software. Key responsibilities include:
• Responding promptly to client inquiries and issues related to the supported application software;
• Troubleshooting problems, analyzing system logs, and diagnosing technical issues to identify effective solutions;
• Collaborating with internal stakeholders to ensure seamless issue resolution and timely updates to clients;
• Continuously seeking opportunities to enhance processes, tools, and customer experience through process improvements and recommendations;

Required Skills and Qualifications
To excel in this role, the ideal candidate should possess the following skills and qualifications:
- At least 1 year of working experience handling ERP systems;
- Bachelor's degree in information technology, accountancy, or equivalent;
- Excellent verbal and written communication skills;
- Ability to work independently and as part of a team;
• Strong analytical, problem-solving, and customer service skills;
• Fundamental knowledge in accounting;
• Enthusiasm for continual learning;

Benefits
We offer a dynamic and supportive work environment, with opportunities for growth and development. The selected candidate will enjoy access to continuous training and professional development, enabling them to stay ahead in their career.

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