Customer Relationship Specialist

1 day ago


General Santos, Soccsksargen, Philippines beBeeAppointment Full time ₱300,000 - ₱500,000
Job Summary

We are seeking a highly motivated and personable appointment setter to support our sales team in a dynamic environment.


About the Role
  • Contact Center Expertise: Engage potential clients via outbound calls, emails, and other communication channels to build strong relationships.
  • Inbound Call Handling: Answer inbound calls professionally, respond to inquiries, and convert incoming leads into appointments through effective questioning techniques.
  • Product Knowledge: Accurately inform callers about products or services, ensuring prompt assistance and exceeding customer expectations.
  • Scheduling Coordinations: Coordinate and schedule appointments or meetings between prospects, sales teams, and local dealers with minimal disruption.
  • Lead Evaluation: Assess and qualify leads for a smooth transition to the sales team by applying critical thinking skills.
  • Data Management: Maintain accurate records of prospect interactions and appointment statuses in the CRM system, optimizing business processes.
  • Follow-Up Procedures: Conduct follow-up calls and emails to confirm appointments and reschedule as needed, maintaining excellent customer service standards.
  • Performance Reporting: Provide regular updates on call activities, appointment outcomes, and obstacles encountered during the process, contributing to continuous improvement initiatives.

Requirements
  • Communication Skills: Strong verbal and written communication skills with a focus on building rapport with diverse clientele.
  • Technical Competence: Proficiency in using CRM systems and software applications to manage data and improve operational efficiency.
  • Problem-Solving Abilities: Effective problem-solving and analytical skills to handle complex situations and find creative solutions.
  • Collaboration and Teamwork: Excellent collaboration and teamwork skills to work effectively with cross-functional teams and stakeholders.

Benefits
  • Career Development Opportunities: Regular training and development opportunities to enhance job skills and career progression.
  • Diverse Work Environment: Dynamic and inclusive work environment that values diversity and promotes work-life balance.
  • Competitive Compensation: Competitive salary and benefits package to recognize individual contributions and achievements.


  • General Santos, Soccsksargen, Philippines beBeeRetention Full time $900,000 - $1,200,000

    As a key professional in our organization, you will play a vital role in managing customer relationships and driving business growth. Your primary responsibility will be to oversee the day-to-day management of assigned customer accounts.This includes working closely with internal teams such as sales, professional services, technical support, and sales...


  • General Santos, Soccsksargen, Philippines beBeeCustomer Full time ₱18,000 - ₱30,000

    Unlock Customer SuccessTransform how your business connects with its customers through real-time insights. Over 50,000 companies worldwide rely on a customer communications platform to build stronger relationships.Key Skills:Customer-centric mindsetExcellent communication and problem-solving skillsAble to work in a fast-paced environmentBenefits:Opportunity...


  • General Santos, Soccsksargen, Philippines beBeeCustomer Full time $50,000 - $80,000

    Job DescriptionThe Customer Account Specialist plays a pivotal role in establishing and maintaining effective relationships with customers, fostering trust and respect to drive customer satisfaction and retention.This position involves transitioning customers from the sales and implementation process into the support phase, ensuring seamless case management...


  • General Santos, Soccsksargen, Philippines beBeeCustomerService Full time $50,000 - $70,000

    Job DescriptionThe Customer Service Specialist is a key role in our organization, responsible for building and maintaining effective customer relationships. This individual will liaison with various internal departments to ensure seamless communication and collaboration.This position requires strong interpersonal skills, with the ability to establish trust...


  • General Santos, Soccsksargen, Philippines beBeeRelationship Full time $10,000 - $12,000

    Job Title: Client Relationship Specialist">This role is a crucial part of our team, acting as the first point of contact for clients, prospects, and others in the community. The Client Relationship Specialist will be responsible for managing client requests, inquiries, and support needs; responding to emails; resolving issues; providing copies of documents;...


  • General Santos, Soccsksargen, Philippines beBeeCustomerService Full time ₱320,000 - ₱480,000

    As a Customer Service Representative, you will play a vital role in ensuring seamless interactions between clients, agents, and lenders.


  • General Santos, Soccsksargen, Philippines beBeeCustomer Full time ₱40,000 - ₱50,000

    Key ResponsibilitiesThe Customer Success Specialist will play a mission-critical role in retaining and growing our customer base.They will build loyalty, prevent churn, and help customers extract maximum value from our platform.They will turn users into advocates and relationships into long-term partnerships. They will be part advisor, part strategist, part...


  • General Santos, Soccsksargen, Philippines beBeeCustomerSuccess Full time ₱6,000,000 - ₱9,000,000

    Job Description:As a Customer Success Specialist, you will play a pivotal role in managing high-volume customer contacts and communications via phone and email on a daily basis. Your primary objective will be to ensure seamless customer interactions, address concerns, and foster long-term relationships.You will utilize advanced contact search and...


  • General Santos, Soccsksargen, Philippines beBeeCustomer Full time $30,000 - $50,000

    Job Title:Customer Support Specialist in CryptoAbout the Role:We are seeking a dedicated and skilled Customer Support Specialist to provide exceptional support to our clients in the crypto industry. As a key member of our team, you will be responsible for delivering outstanding customer service via live chats, emails, and other communication channels.Key...


  • General Santos, Soccsksargen, Philippines beBeeAccount Full time ₱48,000 - ₱72,000

    Job OverviewWe are seeking a highly skilled Account Manager to spearhead client relationships, manage critical projects, and drive customer success.This individual will serve as the primary point of contact for high-value clients, ensuring seamless operations and delivering exceptional service aligned with our mission objectives.