Exceptional Customer Experience Specialist

7 days ago


Tanauan, Calabarzon, Philippines beBeeCustomer Full time ₱2,000,000 - ₱2,500,000
Job Summary

As a Technical Support Specialist, you will be responsible for delivering exceptional customer experiences through timely and effective technical support.

  • Respond to inbound technical support requests and troubleshoot hardware, software, and network issues.
  • Guide customers through step-by-step solutions and escalate complex issues when necessary.
  • Document all customer interactions accurately in our system.
  • Maintain up-to-date knowledge of products, services, and support procedures.
  • Ensure customer satisfaction by providing timely and effective resolutions.
Key Qualifications
  • High school diploma or equivalent.
  • Previous experience in a call center environment.
  • Excellent command of the English language.
  • Typing speed of 20+ WPM.
  • Reliable high-speed internet connection.
  • Basic proficiency in Microsoft Office.
  • Familiarity with Windows operating systems.


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