Customer Service Professional

1 day ago


Mandaluyong City, National Capital Region, Philippines beBeeCustomerService Full time ₱480,000 - ₱600,000
Job Description

We are seeking a skilled professional to fill the role of Customer Service Officer. The successful candidate will be responsible for managing consumer enquiries and after-sales service enquiries, including product knowledge and enquiries, website knowledge and enquiries, order tracking, and handling phone calls from time to time.

Key Responsibilities:
  • Manage consumer enquiries and after-sales service enquiries
  • Provide product knowledge and support
  • Track and manage orders
  • Handle phone calls and respond to customer inquiries
Required Skills and Qualifications

To succeed in this role, you will need:

  • 3-5 yrs of experience in Customer Service
  • A demonstrated passion and understanding for cooking
  • Knowledge of Zendesk software
  • Knowledge of SAP Business One ERP system
Benefits and Perks

In addition to a competitive salary package, we offer a range of benefits and perks, including:

  • Hybrid Work Setup
  • Medical, Dental Coverage, and Life Insurance from day 1
  • Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
  • Competitive salary package and annual appraisal
  • Financial Assistance Program
  • Mandatory Government Benefits and 13th Month Pay
  • Complimentary Sleeping Quarters and Coffee
  • Complimentary Office Fitness and Wellness Facilities
  • Regular Company Events, Work-Life Balance, and Career Growth Opportunities
About Us

We are a leading provider of offshore talent worldwide, with over a decade of experience in premium resourcing and productivity solutions. We help companies across industries overcome resourcing challenges with innovative strategies.



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