Technical Support Specialist

3 days ago

Taguig, National Capital Region, Philippines beBeeCustomerSupport Full time $64,000 - $93,000

Help us deliver exceptional support to our partners as a Technical Support Specialist. In this role, you will be responsible for troubleshooting and resolving product issues or questions from our partners. You will work closely with cross-functional teams to resolve and document issues, ensuring our partners have a positive experience with our products.

Key Responsibilities:
  • Provide timely and effective support to partners via email, phone, chat, cases, and remote sessions.
  • Maintain a deep understanding of our products and services to provide high-quality support to partners.
  • Research and analyze issues to identify root causes and implement solutions.
  • Document interactions, troubleshooting, and results in a clear and concise manner.
  • Identify and escalate trending issues and potential software defects to leadership and development.
  • Act as an escalation point for complex issues and contribute to the growth and development of junior team members.
Requirements:
  • Bachelor's degree in a related field or equivalent business experience.
  • 2+ years of relevant experience in a technical service-oriented position.
  • Excellent written and verbal communication skills.
  • Strong interpersonal skills and ability to work collaboratively with multiple cross-functional teams.
  • Organized and detail-oriented with a strong attention to quality.

This is a great opportunity to grow your career in a dynamic and supportive environment. If you are passionate about delivering exceptional customer experiences, we encourage you to apply.

Benefits:

As a member of our team, you will enjoy a range of benefits including professional growth opportunities, competitive compensation and rewards package, and a collaborative and inclusive work environment.

  • Technical Support Specialist

    3 days ago

    Taguig, National Capital Region, Philippines beBeeTechnical Full time ₱6,000,000 - ₱8,000,000

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing technical assistance and guidance to clients and internal stakeholders.The ideal candidate will have experience in cloud infrastructure, system security, and data...

  • Technical Support Specialist

    3 days ago

    Taguig, National Capital Region, Philippines beBeeJob Full time ₱25,000 - ₱35,000

    Technical Support SpecialistWe are seeking a skilled and customer-focused Technical Support Specialist to provide technical assistance and troubleshooting support for a variety of clients across industries.You will respond to technical inquiries, resolve issues related to hardware, software, and connectivity, and guide users through solutions with patience...

  • Technical Support Specialist

    3 days ago

    Taguig, National Capital Region, Philippines beBeeSupport Full time ₱18,000 - ₱24,000

    Technical Support SpecialistWe are seeking a motivated and skilled Technical Support Specialist to deliver exceptional customer service and technical assistance.Responding to customer inquiries via phone, email, and chat in a professional and timely mannerProviding technical support and assistance to customers in a courteous and effective mannerResolving...

  • Technical Support Specialist

    3 days ago

    Taguig, National Capital Region, Philippines beBeeSupport Full time $50,000 - $75,000

    Job Title: Technical Support SpecialistWe are seeking a highly skilled technical support specialist to join our global team of experts. As a technical support specialist, you will be responsible for providing top-notch technical support and guidance on product configurations, troubleshooting, and best practices.About the RoleThis is a fantastic opportunity...

  • Technical Support Specialist

    3 days ago

    Taguig, National Capital Region, Philippines beBeeSupport Full time ₱600,000 - ₱1,000,000

    Job OverviewWe are seeking a skilled technical professional to join our team as a Support Specialist. This role involves providing hands-on technical support, troubleshooting, and guidance to our customers.

  • Technical Support Specialist

    1 week ago

    Taguig, National Capital Region, Philippines beBeeTechnical Full time ₱350,000 - ₱550,000

    Job Title: Technical Support SpecialistWe are seeking a highly skilled and customer-focused Technical Support Specialist to join our team. This role is responsible for providing expert technical assistance to users in a fast-paced, dynamic environment.The ideal candidate will have a strong background in computer hardware, software, and networking principles,...

  • Technical Support Specialist

    3 days ago

    Taguig, National Capital Region, Philippines beBeeTechnical Full time ₱1,200,000 - ₱1,500,000

    Job Title: Technical Support Specialist    We are seeking a skilled Technical Support Specialist to provide top-notch customer service and technical assistance. The ideal candidate will have excellent communication skills, be able to troubleshoot complex issues, and possess a strong understanding of hardware and software...

  • Technical Support Specialist

    1 week ago

    Taguig, National Capital Region, Philippines iOPEX Technologies Full time $50,000 - $100,000 per year

    Embrace the freedom with iOPEX technologies. Join our awesome journey todayWe are looking for awesome tech-savvy professionals who wants to join our # teamTechnical Support Specialist (Pre-dominantly Non-voice)Technical Support System Specialist (Pre-dominantly Non-voice)Technical Sales Specialist (Pre-dominantly Non-voice)Technical Support Representative...

  • Technical Support Specialist

    3 days ago

    Taguig, National Capital Region, Philippines beBeeSupport Full time ₱900,000 - ₱1,200,000

    OverviewJob SummaryWe are seeking a skilled Technical Support Specialist to provide high-quality technical assistance and troubleshooting support for various clients. The successful candidate will respond to technical inquiries, resolve issues related to hardware, software, and connectivity, and guide users through solutions with patience and...

  • Technical Support Specialist

    2 weeks ago

    Taguig, National Capital Region, Philippines beBeeCustomer Full time ₱200,000 - ₱400,000

    Job DescriptionWe are seeking a highly motivated Technical Support Specialist to provide technical assistance and support to our clients via phone, email, and other digital channels.The ideal candidate will have excellent communication skills and the ability to work effectively in a team environment.This is an exciting opportunity for individuals who enjoy...