Customer Service Specialist
3 weeks ago
About the Role:
We are seeking a highly skilled Customer Service Representative to join our team at Neksjob. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, addressing their concerns, and resolving issues in a timely and professional manner.
Key Responsibilities:
- Respond to incoming customer calls, emails, and messages in a professional and courteous manner
- Provide accurate and helpful information to customers regarding our products and services
- Resolve customer complaints and issues in a fair and timely manner
- Collaborate with internal teams to resolve customer issues and improve overall customer satisfaction
Requirements:
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet productivity standards
- Willingness to work on-site at our Cebu location
Why Neksjob?
- Competitive salary and performance bonuses
- Opportunities for career advancement and professional growth
- Comprehensive healthcare benefits and employee perks
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