Front Desk Hospitality Expert
3 days ago
**Job Title:** Front Desk Hospitality Expert
**Location:** 5th Avenue, corner 28th St, Taguig, Metro Manila
**Job Type:** Full-time
**Estimated Salary:** ₱250,000 - ₱350,000 per year
At UpSkill MNL, we are seeking a highly skilled and experienced Front Desk Hospitality Expert to join our team. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests and ensuring their stay with us is nothing short of memorable.
**Key Responsibilities:
- Ensure the security and privacy of guest rooms and maintain confidentiality of all guest information.
- Perform daily room checks to ensure cleanliness and organization of guest rooms.
- Restock amenities such as toiletries, towels, and linens in guest rooms.
- Respond promptly and professionally to guest inquiries and resolve any issues that may arise.
- Work closely with housekeeping staff to ensure smooth operation of room cleaning and maintenance.
- Maintain accurate records of guest interactions, including check-in and check-out times, room assignments, and any special requests or complaints.
**Requirements:
- Minimum 1-year experience as a Room Attendant in a 4 or 5-star hotel.
- Excellent communication and interpersonal skills.
- Able to work effectively in a fast-paced environment and adapt to changing situations.
- Ability to maintain confidentiality and handle sensitive information.
- High school diploma or equivalent required; degree in hospitality or related field preferred.
**What We Offer:
- A competitive salary and benefits package.
- The opportunity to work with a dynamic and growing company.
- A comprehensive training program to enhance your skills and knowledge.
- A collaborative and supportive work environment.
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