
Collection and Billing Expert
1 day ago
We are seeking a detail-oriented and proactive Accounts Receivable specialist to support our finance team in managing the billing and collections process. This role plays a key part in ensuring timely payments from customers, maintaining accurate records, and fostering strong internal and external communication.
Key Responsibilities:- Maintain and update customer records including contact changes mergers and billing information.
- Draft and send collection correspondence for past-due accounts and initiate follow-up with delinquent customers.
- Identify and monitor overdue accounts generate aging reports and support collection strategies.
- Research customer payment discrepancies and resolve billing issues in collaboration with the AR Manager and Customer Service team.
- Work closely with the Staff Accountant to reconcile AR accounts at least twice monthly.
- Prepare ad hoc reports on account status as requested by management.
- Ensure accurate filing documentation and retrieval of AR-related materials.
- Communicate account changes and payment updates to internal stakeholders.
- Associate's or Bachelor's degree in Accounting or a related field preferred.
- 2-4 years of experience in accounts receivable billing or related accounting functions.
- Experience using ERP/accounting systems e.g. NetSuite preferred.
- Strong verbal and written communication skills.
- Proficient in Microsoft Office Suite especially Excel.
- Familiarity with AR reporting tools and financial software.
- Excellent attention to detail and organizational skills.
- Able to work independently prioritize effectively and manage multiple tasks.
- Professional demeanor and the ability to collaborate across departments.
We help fast-growing companies scale through smart talent strategies automation and technology-driven solutions.
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