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Workforce Management Specialist

1 week ago

Cebu City, Central Visayas, Philippines UnitedHealth Group Full time
Job Title: Capacity Planning Specialist

We are seeking an experienced Capacity Planning Specialist to join our team. In this role, you will be responsible for analyzing and interpreting data to drive business decisions and improve operational efficiency.

Main Responsibilities:
  1. Analyze and review complex data to forecast trends and inform business decisions.
  2. Present findings and recommendations to stakeholders through effective communication.
  3. Develop and implement strategies to improve operational efficiency and reduce costs.

Requirements:
  1. 4+ years of WFM experience supporting Call Centers or Back Office operations.
  2. 3+ years of senior-level communication and presentation experience delivering detailed analyses and business cases.
  3. Experience with Excel and PowerPoint.

About Our Culture
UnitedHealth Group is committed to creating a workplace culture that values diversity, equity, and inclusion. We strive to provide opportunities for professional growth and development, and support our employees in achieving their career goals.