Workforce Management Specialist
3 days ago
At Manpower Core Group Inc., we are seeking a highly skilled Workforce Management Specialist to join our team. The successful candidate will be responsible for leading the workforce management function, ensuring that our operations run smoothly and efficiently.
The ideal candidate will have at least 3 years of experience in workforce management, with a background in scheduling and a proven track record of working with WFM tools such as Verint and IEX. Insurance domain experience is also preferred but not mandatory.
We offer a competitive salary up to 90K, relocation assistance, and a dynamic work environment. If you are a motivated and results-driven professional looking for a new challenge, please apply.
Key responsibilities:
- Lead the workforce management function and develop strategies to improve productivity and efficiency.
- Implement and manage scheduling processes using WFM tools.
- Collaborate with cross-functional teams to achieve business objectives.
Requirements:
- 3+ years of supervisory/managerial experience in workforce management.
- Experience with scheduling in IEX tool is required.
- Insurance domain experience is preferred.
- Willingness to relocate and work onsite in Iloilo site.
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