Call Center Team Member

2 days ago


Cebu City, Central Visayas, Philippines Neksjob Full time

About Neksjob

Neksjob prides itself on delivering exceptional customer experiences through its dedicated team of professionals.

Job Overview:

This is an exciting opportunity to join Neksjob's customer support team as a Call Center Agent. In this role, you will play a critical part in ensuring customer satisfaction by providing timely and effective support via phone and other channels.

Main Responsibilities:

  • Manage customer interactions in a professional and courteous manner
  • Resolve customer complaints and concerns efficiently
  • Provide accurate product information and features
  • Maintain accurate records of customer interactions

Qualifications:

To succeed in this role, you should possess:

  • A senior high school diploma or higher
  • Experience working in a call center environment
  • Business English proficiency
  • Strong problem-solving and analytical skills
  • Excellent time management and multitasking abilities

Why Choose Neksjob?

Neksjob offers a range of benefits, including competitive salaries, comprehensive training programs, and opportunities for career growth and advancement. We value our employees' contributions and strive to create a positive and inclusive work environment.



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