Call Center Representative

19 hours ago


Iloilo City, Western Visayas, Philippines The Referrers PH Full time
About The Job

We are seeking a talented Call Center Representative to join our team at The Referrers PH. In this role, you will be responsible for handling customer inquiries, providing solutions and alternatives, and resolving customer complaints.

Key Responsibilities:
  • Answer customer calls in a professional and courteous manner.
  • Listen to customer concerns and respond accordingly.
  • Provide solutions and alternatives to customers within agreed-upon time limits.
  • Document customer interactions and feedback.
  • Participate in ongoing training and development programs to improve job skills.
Requirements

To be successful in this role, you must have:

  • College graduation (no prior experience required).
  • High School/SHS Graduates with College Undergraduates must have 3 months BPO experience.
  • Willingness to work onsite.


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