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Call Center Support Specialist

2 weeks ago

Cebu City, Central Visayas, Philippines Neksjob Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for managing incoming customer calls and emails, addressing their questions and concerns, and ensuring efficient resolution of their issues. You will also leverage client-specific tools and software to track and manage customer interactions, and deliver exceptional service with professionalism, empathy, and expertise.