Call Center Team Member
19 hours ago
We are looking for a skilled and experienced Call Center Agent to join our team. As a Call Center Agent, you will be responsible for managing incoming customer calls and emails, addressing customer questions, concerns, and service requests, and ensuring efficient and accurate resolution of customer issues.
Key Responsibilities
• Manage incoming customer calls and emails
• Address customer questions, concerns, and service requests
• Ensure efficient and accurate resolution of customer issues
• Leverage client-specific tools and software to track and manage customer interactions
• Deliver exceptional service with professionalism, empathy, and expertise
Requirements
• At least Senior High School Graduate (new curriculum) / College Graduate (old curriculum)
• Fluency in written and spoken business English
• Fast, accurate efficient data entry skills
• Problem solving skills
• Active Listening
• Willing to work Onsite
Why Work at Neksjob?
We offer a dynamic and supportive work environment, opportunities for career growth and development, and a competitive compensation package.
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