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Call Center Agent Expert

2 weeks ago


Tarlac City, Central Luzon, Philippines Work Services Full time

About the Job

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We are currently looking for a highly motivated and organized Call Center Agent Expert to join our team at Work Services. As a key member of our support staff, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.

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Key Responsibilities:

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  • Respond to customer calls in a timely and efficient manner.\
  • Resolving customer complaints and concerns in a fair and consistent manner.\
  • Maintain accurate customer records and update them as necessary.\
  • Work collaboratively with other teams to resolve complex customer issues.\
  • Stay up-to-date with company policies and procedures related to customer service.\
  • Participate in ongoing training and development programs to improve customer service skills.\
  • Requirements:\
  •  \
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    • High school diploma or equivalent required.\
    • Prior customer service experience preferred but not required.\
    • Excellent communication and interpersonal skills.\
    • Able to work in a fast-paced environment and adapt to changing priorities.\
    • Flexible scheduling and willingness to work overtime as needed.\
    • Job Type: Full-time.\
    •  \
    • Competitive salary and benefits package available.