Operations Support Specialist

1 week ago

Barcelona, Philippines beBeeOperational Full time ₱5,500,000 - ₱7,500,000
Job Title: Operations Support Specialist

We are seeking a skilled and detail-oriented individual to join our team as an Operations Support Specialist. This role will play a crucial part in supporting the HR function by assisting with various operations activities and ensuring the smooth execution of processes.

Responsibilities:

  • Deliver an exceptional employee experience by providing empathic and customer service-focused support to all employees.

  • Support employee inquiries and requests, ensuring timely responses and consideration for innovative solutions.

Operations and Administration:

  • Assist with the full employee lifecycle, including onboarding, offboarding, leave administration, and maintaining personnel records.

  • Coordinate HR-related documentation, such as employment contracts, offer letters, and performance reviews.

  • Manage employee data in our HRIS while ensuring accuracy and integrity.

Systems and Automation:

  • Develop automation of HR processes to eliminate manual repetitive tasks.

  • Ensure rigorous QA processes are implemented and followed for all data entry tasks.

Employee Relations:

  • Serve as a point of contact for employee inquiries regarding policies, procedures, and benefits.

  • Assist with employee relations documentation, including disciplinary actions and performance management processes.

Requirements and Qualifications:

  • Bachelor's degree in Human Resources or a related field is desired.

  • 3-5 years of experience in HR administration or a similar role.

  • Strong attention to detail and excellent organizational skills.

  • Proficiency in Google Suite and HRIS software; experience with Rippling or similar platforms is preferred.

Benefits:

TaskUs offers competitive industry salaries and comprehensive benefits packages, prioritizing employee well-being and career growth opportunities.

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