Administrative Support Professional

2 days ago

Cebu City, Central Visayas, Philippines beBeeHealthcare Full time ₱200,000 - ₱350,000
Virtual Assistant Job Description

We are seeking a highly organized and detail-oriented Virtual Assistant to join our team. As a Virtual Assistant, you will provide administrative support in our fast-paced healthcare environment.

Key Responsibilities:
  • Manage and organize company email inboxes, ensuring timely responses and follow-ups.
  • Handle intake calls from patients, families, and referral sources with professionalism and empathy.
  • Assist with insurance verification, prior authorizations, and documentation support.
  • Coordinate and process referrals from hospitals, clinics, and case managers.
  • Communicate effectively with case managers, patients, and internal staff to ensure seamless care coordination.
  • Use RingCentral for call management and communication.
  • Maintain accurate records and documentation within our CRM system and Alora (EMR software).
  • Support the home health team with scheduling, data entry, and administrative tasks as needed.
Requirements:
  • Previous experience as a Virtual Assistant, Administrative Assistant, or in a healthcare-related role is preferred.
  • Familiarity with insurance processes, referrals, and prior authorizations in healthcare is required.
  • Proficiency with RingCentral, CRM platforms, and Alora (or similar EMR software) is essential.
  • Strong organizational skills with excellent attention to detail are necessary.
  • Excellent verbal and written communication skills are required.
  • Ability to multitask, prioritize, and work independently in a remote setting is expected.
Benefits:
  • This is a remote opportunity that offers flexibility and work-life balance.
  • You will have the opportunity to work with a dynamic team in the healthcare industry.
  • Professional development and growth opportunities are available.
About Us:

We are a purpose-driven organization dedicated to providing compassionate, high-quality home health care services. Our goal is to empower patients to live independently and with dignity.

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