Service Delivery Optimization Lead

In everything we do, we treat people right to create a Globe of Good. At Globe Telecom, Inc., we are proud to offer a dynamic work environment that fosters growth and development.About the PositionThe Service Delivery Optimization Lead will be responsible for leading the optimization of service delivery across various channels.Key Responsibilities:Develop...

**Job Details:**We are seeking a Service Delivery Operations Lead to join our team at Gratitude Philippines. In this role, you will be responsible for managing and developing the Service Delivery Operations team, ensuring the execution of delivery work across one or more service delivery operations, and managing contract operational and financial...

Overseeing the delivery of services to clients or customers, ensuring they meet agreed-upon standards and expectations. They play a critical role in managing the end-to-end service delivery process, coordinating between teams, and ensuring that operations run smoothly.Service Management: Ensures that services are delivered efficiently and meet quality...

Special Instructions- Work Onsite- Please advise the candidate to prepare a presentation about themselves, their background, experience, and key highlights related to the role. This presentation will serve as a basis for the client and will be presented during their technical interview.Qualifications- Bachelor's Degree- Minimum of 7 years of experience as a...

Special Instructions- Work Onsite- Please advise the candidate to prepare a presentation about themselves, their background, experience, and key highlights related to the role. This presentation will serve as a basis for the client and will be presented during their technical interview.Qualifications- Bachelor's Degree- Minimum of 7 years of experience as a...

About Our FirmWe are a leading expert in data-driven service delivery.Job DescriptionWe are seeking a highly skilled IT Service Delivery Director to oversee the monitoring and analysis of data related to service performance metrics.This role involves utilizing data to identify trends and patterns in service incidents and problems, and implementing strategies...

About Our CompanyWe are a key player in the local tech scene.Job OverviewWe are seeking a highly skilled Service Delivery Manager to oversee the monitoring and analysis of data related to service performance metrics.This role involves utilizing data to identify trends and patterns in service incidents and problems, and implementing strategies to prevent...

This role plays a critical part in ensuring the operational efficiency of retail stores, guaranteeing excellent customer experiences and efficient day-to-day operations.Main TasksWork closely with corporate departments to ensure alignment and effective communication with stores and field leaders.Develop and implement strategies to optimize inventory levels,...

Firstsource is a leading provider of business process outsourcing (BPO) services, and we are seeking an experienced Healthcare Service Delivery Head to oversee our healthcare account operations and lead a team focused on delivering exceptional service and results for our healthcare clients.The Healthcare Service Delivery Head is a strategic leadership role...

Job SummaryWe are looking for an experienced Service Delivery Lead to join our team at Go-Get Data Consultancy. The successful candidate will be responsible for executing specialized projects and activities, managing a team of Individual Contributor co-workers, and overseeing the implementation of short-term activities within the team.This is an exciting...

Head of Service Delivery (Construction Head)About the job Head of Service Delivery (Construction Head)The Head of Service Delivery ensures the timely, high-quality completion of construction projects, overseeing both horizontal and vertical builds. This role focuses on operational excellence, client satisfaction, and continuous improvement while...

About This Opportunity:This is a unique opportunity to join a leading relocation services provider and contribute to the growth and success of our business.The ideal candidate will have a proven track record of delivering high-quality results, building strong relationships with clients and stakeholders, and driving process improvements.As a Service Delivery...

Job OverviewThe Technical Service Delivery Lead is responsible for ensuring that all clients receive the standard of service set out in the Company's Mission Statement and Policy. This role involves overseeing the performance of the helpdesk team and ensuring that all incidents are resolved promptly and efficiently.Key Responsibilities:Oversee the daily...

Sutherland is seeking an experienced Business Relationship Manager - IT to join our team. As a Business Relationship Manager, you will be responsible for developing and maintaining effective relationships with business partners to understand their needs and directions.Key ResponsibilitiesYou will manage all business partner-facing activities for IT,...

Globe Telecom, Inc. is a dynamic company that strives to make a positive impact on society.About UsOur goal is to create a wonderful world for our people, business, and nation by uniting individuals who believe they can make a difference.Job DescriptionThe Service Delivery Director plays a crucial role in driving operational excellence and achieving business...

About the RoleWe are seeking a highly skilled Service Delivery Lead to oversee the delivery of services to our clients. This is an excellent opportunity for someone who wants to make a real impact on our business.Key ResponsibilitiesManage and lead the service delivery team, ensuring proper resource allocation, training, and performance.Ensure that services...

About HCLTech">We are a leading technology services company that helps global enterprises achieve business success.Our Operations Team">We are seeking a skilled Service Delivery Head to lead our operations team in Manila.Your Key Responsibilities">Oversee service delivery operationsDevelop and implement service improvement initiativesManage resource...

Key ResponsibilitiesThe Service Delivery Manager will be responsible for:Create and distribute performance reports and supply service-related input to the performance management reports as required.Lead in defining, managing, measuring, and meeting customers' expectations. Ensure it meets the agreed-upon service levels, measuring service performance, and...

Job DescriptionAt Hunter's Hub Inc., we are seeking a highly skilled Service Delivery Director to oversee the delivery of services to clients or customers. This role is responsible for ensuring that services meet agreed-upon standards and expectations.Key Responsibilities:Manage and lead the service delivery team, ensuring proper resource allocation,...

Job DescriptionThe Service Delivery Manager will play a key role in developing contract changes, Operational Level Agreements, and Service Level Agreements. This involves managing the interface between the unit, customers, users, and third-party service providers.This position is responsible for identifying service improvements within service management to...