Customer Service Representative
7 days ago
We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Neksjob Philippines. This role is perfect for individuals who thrive in fast-paced environments and are passionate about delivering exceptional customer experiences.
About the RoleThis position offers an excellent opportunity to work with a dynamic team, develop your communication skills, and make a significant impact on our customers' satisfaction.
Responsibilities- Provide top-notch customer service through various communication channels (phone, email, chat)
- Analyze customer inquiries, resolve issues efficiently, and escalate complex cases when necessary
- Maintain accurate records of customer interactions and update databases accordingly
To succeed in this role, you will need:
- A high school diploma or equivalent
- Excellent English communication skills, both written and verbal
- Ability to work in a team environment and adapt to changing priorities
- Flexibility to work onsite
In addition to a competitive salary, we provide:
- Day 1 HMO coverage
- Meal and transportation allowance
- Rice subsidy
- Clothing allowance
- 24/7 teleconsultation
- Free psychologist consultation
- In-house and online pharmacy services
- Scholarship program
- Retirement fund
- Loyalty incentives
- Accidental and life insurance
Please note that the estimated salary range is based on industry standards and may vary depending on individual qualifications and experience.
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