Customer Service Representative
2 weeks ago
We are seeking a highly skilled and passionate Customer Service Representative to join our team at Neksjob Philippines.
About the Role:
The Customer Service Representative will be responsible for delivering exceptional customer experiences, resolving customer inquiries, and providing solutions that meet their needs.
Key Responsibilities:
- Provide outstanding customer service through multiple communication channels
- Respond to customer inquiries in a timely and professional manner
- Solve customer complaints and issues efficiently
- Maintain accurate records of customer interactions
- Participate in ongoing training and development to improve customer service skills
Requirements:
To be successful in this role, you should have:
- High School Diploma or equivalent
- Excellent English communication skills
- Ability to work onsite
- Previous BPO experience is an advantage but not required
What We Offer:
As a valued member of our team, you can expect:
- A competitive salary range of PHP 25,000 - 35,000 per month
- Day 1 HMO coverage
- Meal and transportation allowance
- Rice subsidy
- Clothing allowance
- 24/7 teleconsultation
- Free psychologist consultation
- In-house and online pharmacy
- Scholarship program
- Retirement fund
- Free meal and medicine through Transcom's Tap Card Rewards
- Loyalty incentives
- Accidental and life insurance
How to Apply:
If you are passionate about retail and customer service, please submit your application, including your resume and cover letter, to the designated contact person.
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