Customer Service Representative
1 week ago
Bridgetowne-Pasig residents can now take advantage of a virtual hiring process with GDV Outsourcing, offering an exciting opportunity as a Customer Service Representative. This role requires a strong communicator who can handle both non-voice and voice interactions. As a Non-Voice Support Specialist, you will be responsible for resolving customer inquiries and issues in a timely and professional manner.
About the Job:
This position is open to candidates with at least 6 months of BPO experience and those with customer-facing experience are also welcome to apply. Good communication skills are essential for success in this role. The ideal candidate should be able to work in a dynamic environment and adapt to changing situations quickly.
What We Offer:
As a valued member of our team, you will enjoy a competitive salary package of up to 23,000 per month (90% non-voice, 10% voice). Our benefits include opportunities for growth and development, as well as a chance to work in a supportive and collaborative environment.
Key Responsibilities:
- Provide exceptional customer service through various channels (email, chat, phone)
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Work collaboratively with the team to achieve common goals
Requirements:
- At least Associate Graduate/College Graduate/Vocational Graduate
- 6 months of BPO experience required
- Candidate with at least 3 months Customer Facing Experience are also welcome to apply
- Good to Excellent Communication Skill
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