Customer Service Representative

1 week ago


Pasig, National Capital Region, Philippines GDV Outsourcing Full time
Job Summary:
Bridgetowne-Pasig residents can now take advantage of a virtual hiring process with GDV Outsourcing, offering an exciting opportunity as a Customer Service Representative. This role requires a strong communicator who can handle both non-voice and voice interactions. As a Non-Voice Support Specialist, you will be responsible for resolving customer inquiries and issues in a timely and professional manner.

About the Job:
This position is open to candidates with at least 6 months of BPO experience and those with customer-facing experience are also welcome to apply. Good communication skills are essential for success in this role. The ideal candidate should be able to work in a dynamic environment and adapt to changing situations quickly.

What We Offer:
As a valued member of our team, you will enjoy a competitive salary package of up to 23,000 per month (90% non-voice, 10% voice). Our benefits include opportunities for growth and development, as well as a chance to work in a supportive and collaborative environment.

Key Responsibilities:
  • Provide exceptional customer service through various channels (email, chat, phone)
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Work collaboratively with the team to achieve common goals

Requirements:
  • At least Associate Graduate/College Graduate/Vocational Graduate
  • 6 months of BPO experience required
  • Candidate with at least 3 months Customer Facing Experience are also welcome to apply
  • Good to Excellent Communication Skill


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