
Unit Manager
3 days ago
Effective Team Leadership is crucial in delivering high-quality projects and ensuring the timely upkeep of applications and platforms.
This role requires a deep understanding of how the unit works, with the ability to orchestrate across all units for seamless delivery. Effective escalation and resolution management are also key responsibilities.
Key Responsibilities- Assume full accountability for project delivery within the assigned unit, collaborating closely with other teams as needed.
- Develop and maintain relationships with cross-functional teams to ensure smooth delivery.
- Enforce adherence to the IT Service Delivery Lifecycle (SDLC) and Governance framework.
- Cultivate a deep understanding of the business unit's strategic direction and align it with the overall organizational architecture.
- Provide necessary support to the Project Investment Proposal (PIP) team in delivering approved business cases and successful delivery managers.
- Manage capacity planning and ensure an appropriate staffing level in each team.
- Ensure competency development among delivery managers and architects through relevant training and enablement sessions.
- IDentify and optimize resource utilization across delivery teams within the unit and potentially beyond.
- Timely escalate issues related to delivery, capacity, or individual performance.
- Oversight of all vendors and solution providers managed by the unit.
- Act as the primary point of escalation for delivery team leads and team members.
- Support issue resolutions and risk management during project execution.
- Ensure the team receives necessary support for competency development through training and enablement sessions.
- Conduct performance reviews directly for delivery managers, architects, and team leads.
- Bachelor's degree in Computer Science, Information Technology, or a relevant field.
- A minimum of 15 years of experience in application delivery, with at least 10 years specializing in focus areas for the unit.
- Willingness to work on-site in Ortigas.
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