Senior Customer Support Specialist

2 days ago


Cebu City, Central Visayas, Philippines XtendOps Philippines Full time
Customer Service/Senior Frontline Support Specialist

We're seeking a skilled Customer Service/Senior Frontline Support Specialist to join our team at XtendOps Philippines.

Key Responsibilities:
  • Provide exceptional customer support via phone, email, and live chat
  • Utilize strong communication skills to resolve customer issues efficiently
  • Work collaboratively with the support team to achieve customer satisfaction goals
  • Develop and maintain a deep understanding of our products and services
Requirements:
  • 1 year of BPO blended experience (Inbound/Outbound, Live Chat, and Email Support)
  • Strong communication skills and a customer-first mindset
  • Ability to work onsite

If you're passionate about delivering outstanding customer support and meet the qualifications, we'd love to hear from you.



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