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Service Delivery Specialist

7 days ago

Cebu City, Central Visayas, Philippines Neksjob Corporation Full time

Are you a detail-oriented and customer-focused individual with excellent communication skills? Do you enjoy working in a fast-paced environment and collaborating with others to achieve common goals? If so, we encourage you to apply for the Service Delivery Specialist - Call Center position at Neksjob Corporation.

About the Role:

As a Service Delivery Specialist - Call Center, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional service to our clients. You will work closely with our sales and operations teams to ensure seamless delivery of our services and identify opportunities for growth and improvement.

Responsibilities:

  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Collaborate with internal stakeholders to identify opportunities for growth and improvement
  • Develop and maintain strong relationships with customers to ensure long-term satisfaction
  • Stay up-to-date on product and service offerings to provide accurate information to customers

Requirements:

  • High school diploma or equivalent required; call center experience preferred but not necessary
  • Excellent communication and problem-solving skills
  • Ability to work onsite and adapt to changing priorities

What We Offer:

  • A competitive salary that reflects your value to our organization
  • A comprehensive benefits package that includes world-class facilities and best-in-class health insurance for you and your dependents
  • The opportunity to advance your career through our Track Trainee program
  • A supportive work environment that fosters growth and development