Senior Team Manager

2 weeks ago


Ayala Alabang, National Capital Region, Philippines GECO Philippines Full time
Job Title: Senior Team Manager

We are seeking a highly skilled Senior Team Manager to lead our Application Maintenance team at GECO Philippines.

Key Responsibilities:
  • Manage the Application Maintenance team, ensuring timely and efficient delivery of releases and hotfixes.
  • Plan and coordinate Application Maintenance releases and hotfixes, aligning with eCommerce stakeholders.
  • Develop and maintain relationships with eCommerce stakeholders, including Business, Operations, and Services Teams.
  • Manage escalations on issues impacting productive applications, ensuring minimal downtime.
  • Track Application Maintenance KPIs and System Integrator Service Levels, driving continuous improvement.
  • Collaborate with offshore teams to ensure seamless project execution.
Requirements:
  • Proven experience in IT eCommerce teams or System Integrators.
  • Strong technical skills, including Ticketing Management Systems, Atlassian Suite, and eCommerce processes knowledge.
  • Proficient in English and basic reporting and data analysis skills.
  • Previous experience with SAP Commerce Cloud, HCL Commerce, IBM Websphere, and eCommerce platforms is a plus.
What We Offer:

Join our team of experienced professionals and contribute to the success of GECO Philippines. If you are a motivated and results-driven individual with a passion for Application Maintenance, we encourage you to apply for this exciting opportunity.


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