Operational Excellence Specialist

1 day ago

Cebu City, Central Visayas, Philippines beBeeOperational Full time ₱900,000 - ₱1,200,000
Job Title: Operational Excellence Specialist
In this role, you will be responsible for ensuring the stability and reliability of our core systems, specifically SimCorp Dimension. You will work closely with the business users to address moderate to complex business issues and provide timely solutions.
Key Responsibilities:
  • Monitor and clear the SimCorp Dimension message queue throughout the day to ensure all transactions are elevated to final status at end of day.
  • Monitor the team shared mailbox and take appropriate action on emails received.
  • Generate Item of Interest (IOI) ad hoc security requests and monitor that the security master setup occurs within an acceptable timeframe.
  • Investigate Transaction Hub unknown queries and generate ad-hoc transactions to THUB as needed.
  • Support ad-hoc analysis to identify root causes of production problems and develop timely solutions.
  • Execute user acceptance testing for implementation of new security types and functionalities and system upgrades.
  • Execute and validate test cases for end-to-end processes.
  • Support period-end close processes.
  • Collaborate with business users and Global Solutions Delivery to create/update/maintain static data tables such as Security, Transaction, Bank Account, Accounting configuration.
  • Identify opportunities to leverage system capabilities to meet business requirements.
  • Assist junior team members by resolving complex issues during shift.

Requirements:
  • Bachelor's degree in Accounting, Finance, Economics or related business field.
  • Minimum 2-4 years of relevant experience in Investment Operations and Fund Accounting.
  • Hybrid Work Arrangement: amenability to work onsite and from home as needed; willing to work a day shift.
  • Experience working directly with business clients in addition to application support teams.
  • Previous experience in investment operations in insurance or financial services.
  • Ability to work well independently and in a team.
  • Ability to grasp new concepts quickly.
  • Strong relationship-building skills with internal departments and external partners.
  • Excellent organization and prioritization skills; ability to manage competing priorities.
  • Comfortable influencing without authority.
  • Strong written and verbal communication skills.
  • Desire to learn new skills, adapt and take on new challenges.

What We Offer:
  • We'll empower you to learn and grow the career you want.
  • We'll support you in a flexible environment where well-being and inclusion are valued.
  • As part of our global team, we'll support you in shaping the future you want to see.

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