Service Delivery Operations Manager
2 days ago
We are seeking a highly experienced Service Delivery Operations Manager to join our team at TASQ Staffing Solutions. The successful candidate will be responsible for delivering support on transformation initiatives, quality and productivity improvement, client escalations, and process assessment.
Key Responsibilities- Provide delivery support on transformation initiatives, quality and productivity improvement, client escalations, and process assessment.
- Act as SME for RTR benchmarks and leading practices.
- Manage project deployment and assessment of new and existing tools and technologies.
- Perform capacity planning to understand potential gaps in team staffing.
- At least 8-12 years of relevant work experience and 5-10 years of supervisory experience.
- In-depth work background in RTR domain, including JE, MEC, FA, IC, and financial reporting.
- Finance-related education.
- Knowledgeable on SAP, Blackline, and other related technologies.
Our team is based in Mandaluyong, Robinsons Cybergate Tower 2, and we offer a rotation shift schedule and rotation off for our team members.
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Service Delivery Operations Manager
2 hours ago
Mandaluyong City, National Capital Region, Philippines TASQ Staffing Solutions Full timeAs a key member of our team at TASQ Staffing Solutions, you will play a crucial role in delivering high-quality services to our clients. Your responsibilities will include:Providing support for transformation initiatives, focusing on quality and productivity improvement.Leading the assessment of processes to enhance existing procedures.Collaborating with...
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Service Delivery Hub Manager
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Delivery Excellence Associate Manager
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Operational Excellence Manager
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Catering Operations Manager
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Delivery Excellence Specialist
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Operational Excellence Manager
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Delivery Excellence Associate Manager
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