Service Delivery Hub Manager

2 days ago


Quezon City, National Capital Region, Philippines RecruiterPH Full time
Job Title: Service Delivery Hub Manager

The Service Delivery Hub Manager plays a pivotal role in overseeing the hub's operations and fostering a positive team environment. Reporting to the Global Operations Lead, they provide guidance and support to Service Delivery Teams, ensuring high-quality service delivery within set timelines and metrics.

Key Responsibilities:
  • Provide guidance and support to Service Delivery Teams
  • Ensure high-quality service delivery within set timelines and metrics
  • Manage all Service Hub resources and ensure compliance with established processes and quality standards
  • Foster a positive and collaborative team environment
Qualifications:
  • 15 years of professional experience in a relevant position
  • Deep understanding of marketing service operations and industry best practices
  • Familiarity with marketing automation software such as Market, Hubspot, Salesforce Marketing Cloud, or Adobe Experience Manager
  • Intermediate-level proficiency with Microsoft Office products

This is a great opportunity to work onsite with a shifting schedule. If you are a motivated and organized individual with a passion for marketing service operations, we encourage you to apply.



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