Supportive Client Advocate

1 week ago

Pagadian, Zamboanga Peninsula, Philippines beBeeCase Full time $4,800 - $7,200

At Remote Raven, we're seeking an experienced Client Advocate to provide exceptional support and guidance to individuals and families navigating the complexities of healthcare.

The ideal candidate will possess a deep understanding of the social determinants of health and be able to effectively connect clients with necessary resources. A strong communicator with excellent interpersonal skills, this individual will build trust and rapport with clients, empowering them to make informed decisions about their care.

Key Responsibilities:
  • Client Coordination: Serve as the primary point of contact for assigned clients, providing tailored support and facilitating communication between healthcare providers and family members.
  • Schedule Management: Coordinate appointments, services, and referrals, ensuring seamless transitions and minimizing disruptions to client care.
  • Documentation and Reporting: Maintain accurate and comprehensive records, tracking client progress and outcomes in accordance with established protocols.
  • Collaboration and Communication: Foster effective partnerships with clinical staff, social workers, and community agencies to ensure holistic care and optimize client outcomes.

Requirements:

  • A minimum of 2 years of experience in behavioral health, social services, or case management.
  • Strong Written and Verbal Communication Skills: Ability to communicate complex information clearly and compassionately, tailoring messages to diverse audiences.
  • Proficiency in Google Workspace and/or Microsoft Office: Experience with electronic systems and platforms to track and report client activities.
  • Reliable High-Speed Internet: Access to secure remote work environments and ability to maintain confidentiality.

Preferred Qualifications:

  • Associate's or Bachelor's Degree in Social Work, Psychology, or related field: Strong educational foundation in human behavior, social services, or psychology.
  • Experience Working with Adolescents and Families: Understanding of the unique needs and challenges faced by these populations.
  • Knowledge of Medicaid, State Behavioral Health Systems, and Community-Based Services: Familiarity with relevant laws, regulations, and service delivery models.

Benefits:

  • 100% Remote Work: Flexibility to work from home and create a productive work environment.
  • Full-time Employment: Stable schedule with opportunities for professional growth and development.

Additional Information:

  • Seniority Level: Mid-Senior level
  • Employment Type: Full-time
  • Job Function: Administrative
  • Industries: Medical Practices

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