Expert Client Advocate

1 week ago

Pagadian, Zamboanga Peninsula, Philippines beBeeCustomer Full time ₱400,000 - ₱500,000
Job Overview

The key to our business success lies in delivering exceptional customer experiences. As a Customer Success Strategist, you will play a pivotal role in driving long-term value for our clients.

This is not just a job; it's an opportunity to make a lasting impact on our customers' journey. You will be part advisor, part strategist, part problem-solver – and 100% essential to our growth.

You will master the product by developing deep knowledge of our platform and use cases, guiding clients in adopting features that improve their workflow and ROI, nurturing customer health from onboarding through renewal, negotiating renewal terms and proactively managing churn risks, and surfacing upsell and cross-sell opportunities through consultative conversations.

Responsibilities
  • Develop deep, working knowledge of our platform and use cases.
  • Guide clients in adopting features that enhance their productivity and revenue streams.
  • Nurture customer relationships from initial engagement through ongoing support.
  • Negotiate contract extensions and mitigate potential losses.
  • Identify and communicate opportunities for increased revenue and growth.
  • Collaborate with cross-functional teams to drive customer-centric initiatives.
  • Channel customer feedback into actionable insights for internal teams.
  • Contribute to the development of targeted feedback programs that foster loyalty and retention.
  • Own and manage your client portfolio, tracking performance and sharing insights with leadership.
Requirements
  • Previous experience in Account Management or Customer Success roles, particularly those focused on retention and adoption.
  • Flexibility in working hours to accommodate global client needs.
  • Excellent communication skills, both verbal and written.
  • Proficiency in presenting product value and conducting client demos.
  • Ability to manage a large portfolio of clients (200-300 accounts) with structured engagement strategies.
  • Familiarity with CRM software and internal collaboration tools like Microsoft Teams.
  • Strong organizational skills, including time management and multitasking.

  • Supportive Client Advocate

    1 week ago

    Pagadian, Zamboanga Peninsula, Philippines beBeeCase Full time $4,800 - $7,200

    At Remote Raven, we're seeking an experienced Client Advocate to provide exceptional support and guidance to individuals and families navigating the complexities of healthcare.The ideal candidate will possess a deep understanding of the social determinants of health and be able to effectively connect clients with necessary resources. A strong communicator...

  • Global Client Advocate

    1 week ago

    Pagadian, Zamboanga Peninsula, Philippines beBeeClient Full time ₱475,200 - ₱504,000

    Key Account StrategistThis role provides a unique opportunity to drive client and team success, where you will:Leverage direct video interactions to foster strong relationships with international clients.Cultivate a high-performing team of virtual assistants through coaching and development.Pioneering the future of our proprietary software through hands-on...

  • Strategic Client Advocate

    1 week ago

    Pagadian, Zamboanga Peninsula, Philippines beBeeCustomerSuccess Full time ₱30,000 - ₱75,000

    As a specialist in customer success, you will play a pivotal role in driving business growth by fostering strong relationships with our clients.Key ResponsibilitiesRegularly engage with enterprise leaders to align on delivery approaches for identified opportunities.Collaborate with sales teams to acquire new clients and manage client expectations throughout...

  • Client Success Advocate

    1 week ago

    Pagadian, Zamboanga Peninsula, Philippines beBeeCustomer Full time ₱600,000 - ₱800,000

    About the RoleWe are seeking a dedicated individual to enhance client experiences and drive success.Key Responsibilities:Escalation Resolution (60%): Handle complaints, resolve issues within established criteria, and provide support to team members.Team Leadership (10%): Manage the daily performance of the Client Experience Team, conduct quarterly...

  • Client Advocate Role

    1 week ago

    Pagadian, Zamboanga Peninsula, Philippines beBeeCustomer Full time ₱400,000 - ₱800,000

    Job OpportunityWe are seeking a highly skilled Customer Support Specialist to join our team. This is a full-time role with amazing growth potential.The Role:Deliver exceptional customer service through messaging platforms and phone calls.Build relationships and become a trusted payments advisor to key stakeholders.Provide solutions based on product features,...

  • Expert Client Service Representative

    1 week ago

    Pagadian, Zamboanga Peninsula, Philippines beBeeCustomerService Full time $40,000 - $65,000

    Client Experience ExpertAs a key member of our team, you will be responsible for providing exceptional client service and ensuring a seamless experience for our clients. You will serve as the primary point of contact for clients, handling inbound calls and responding to their inquiries with professionalism and expertise.Key Responsibilities:Provide...

  • Chief Client Advocate

    1 week ago

    Pagadian, Zamboanga Peninsula, Philippines beBeeCustomerSuccess Full time ₱900,000 - ₱1,200,000

    Key Roles and Responsibilities:The Job incumbent is responsible for building strong relationships with the Sales Team and clients, providing timely and accurate support.This includes undertaking a wide variety of functions such as administrative support, coordination, and product/service problem resolution.Provide professional support to the Sales Team and...

  • Exceptional Client Experience Representative

    1 week ago

    Pagadian, Zamboanga Peninsula, Philippines beBeeSkill Full time $36,000 - $48,000

    Customer Experience SpecialistWe are dedicated to delivering exceptional client experiences and creating opportunities for meaningful work in communities worldwide.Our ValuesAuthenticity: We build genuine connections with our clients and team members.Curiosity: We foster a culture of continuous learning and growth.Dynamic: We adapt and evolve to meet the...

  • Client Service Expert

    1 week ago

    Pagadian, Zamboanga Peninsula, Philippines beBeeCustomerSuccess Full time ₱1,000,000 - ₱1,500,000

    Job OpportunityWe are seeking a proactive and enthusiastic professional to ensure our clients receive outstanding service and support throughout their engagement with us.You will work closely with cross-functional teams to ensure smooth communication between the company and its clients, helping them navigate our services and products while ensuring their...

  • Automation Expert

    1 week ago

    Pagadian, Zamboanga Peninsula, Philippines beBeeExpert Full time ₱140,000 - ₱180,000

    We are seeking a skilled Software Test Automation Engineer to help shape the future of test automation and drive innovation in testing frameworks. This role requires expertise in Playwright, modern automation tools, and industry best practices.Key ResponsibilitiesDesigns and implements scalable, reusable automation frameworks, focusing on Playwright for...