Patient Advocate Specialist

4 days ago

Marikina City, National Capital Region, Philippines beBeePatientCare Full time ₱900,000 - ₱1,500,000
Job Role Overview

The primary function of this role is to provide exceptional patient care by addressing queries and concerns in a timely, professional, and empathetic manner.

This entails developing a comprehensive understanding of patient needs through active listening and interviewing skills. The successful candidate will be responsible for coordinating information among patients, family members, medical personnel, and administrative staff.

Key Responsibilities:
  • Answer incoming calls according to established protocols and departmental standards.
  • Assist patients with their inquiries and concerns in a prompt and courteous fashion.
  • Collect outstanding patient balances and support third-party entities with questions regarding patient accounts.
  • Make outbound collection calls according to procedure and departmental guidelines.
  • Address patient billing queries and concerns while maintaining the highest level of professionalism.
  • Ensure HIPAA guidelines are respected by safeguarding protected health information in accordance with the position's duties and responsibilities.
  • Collaborate with team members to achieve department and company goals and policies.
  • Maintain good attendance and punctuality, returning from breaks on time.
Qualifications and Requirements:
  • Preferred candidates will hold a college degree or at least 2 years of college education, preferably in a field related to medicine.
  • Strong written and verbal communication skills are essential.
  • Able to work effectively with minimal supervision.
  • Capable of handling confidential information.
  • Ability to perform basic mathematical calculations.
  • Detail-oriented and organized.
  • Proficient in email usage.
  • Highly motivated self-starter.
  • Team player who supports department and company goals and policies.
  • Flexibility with schedule is required.
  • Previous experience in a call center setting related to medical accounts and programs is advantageous.

  • Patient Advocate Level I

    1 week ago

    Mandaluyong City, National Capital Region, Philippines MedRisk LLC Full time $104,000 - $130,878 per year

    Position SummaryThe Patient Advocate is responsible for retaining client loyalty and referrals by consistently delivering clear, efficient and valuable support to all callers while providing communication with Adjusters and Nurse Case Managers in order to establish a best-in-class customer experience.The Patient Advocate is further responsible for lending...

  • Patient Journey Manager

    4 days ago

    Marikina City, National Capital Region, Philippines beBeeCare Full time $100,000 - $120,000

    Optimizing Patient OutcomesPearl connects exceptional candidates with top founders who prioritize long-term team success. We're seeking a compassionate Care Coordinator to guide patients through complex healthcare journeys.Key Responsibilities:1. Patient Support & NavigationAct as the primary point of contact, coordinating care, addressing inquiries, and...

  • Patient Care Navigator

    4 days ago

    Marikina City, National Capital Region, Philippines beBeeCaregiver Full time $40,000 - $80,000

    Job OpportunityWe are seeking a skilled Patient Advocate to provide empathetic support and navigation through the complexities of the healthcare system.Key ResponsibilitiesEnroll patients in financial aid programs for essential medical care.Manage post-enrollment tasks, including submitting claims and ordering medications.Verify patient enrollments for...

  • Patient Advocate

    4 days ago

    Quezon City, National Capital Region, Philippines beBeeHealthcare Full time $60,000 - $80,000

    About UsPearl is a platform connecting exceptional candidates with top startups in the US and EU.Role OverviewThe Care/Provider Liaison plays a vital role in expanding our presence in the healthcare industry. This position guides and supports providers, ensuring seamless onboarding, engagement, and collaboration for enhanced patient outcomes.Key...

  • Patient Coordinator

    4 days ago

    Marikina City, National Capital Region, Philippines beBeeProfessional Full time ₱60,000 - ₱80,000

    Intake Specialist OpportunityThis is a unique chance to become an integral part of our dynamic team. We're seeking a skilled Intake Specialist to convert inbound leads into booked evaluations for partner speech therapy practices.As the first point of contact, you'll be responsible for guiding patients through the intake process, answering basic questions,...

  • Patient Care Coordinator

    4 days ago

    Marikina City, National Capital Region, Philippines beBeeSupport Full time $45,000 - $62,000

    Healthcare Support Specialist">Job Summary:">We are seeking a detail-oriented and customer-focused Healthcare Support Specialist to join our team. As a key member of our staff, you will provide exceptional support to patients over the phone, schedule appointments, verify insurance coverage, and maintain accurate patient records within our electronic health...

  • Nurse Advocate

    4 days ago

    Mandaluyong City, National Capital Region, Philippines beBeeCare Full time $1,200,000 - $1,800,000

    We are actively hiring Registered Nurses to join a major healthcare initiative focused on care coordination and chronic disease management. As a Care Coordinator, you will play a critical role in improving the health outcomes of patients in the US by providing proactive support, education, and follow-up care.Key ResponsibilitiesAct as the primary care...

  • Patient Liaison Specialist

    4 days ago

    Marikina City, National Capital Region, Philippines beBeeCare Full time ₱216,960 - ₱281,232

    Job OpportunityWe are seeking a highly skilled Case Manager to serve as the primary liaison between patients and caregivers, ensuring the delivery of high-quality, continuous care.Key Responsibilities:Patient Care Coordination:Serve as the primary liaison between aides and patients, ensuring seamless and continuous care.Monitor and maintain care quality by...

  • Patient Experience Advocate

    4 days ago

    Caloocan City, National Capital Region, Philippines beBeeCaregiver Full time $50,000 - $68,000

    About usRehabilitation is a significant challenge. Only 10% of eligible cardiac and pulmonary patients attend, indicating a pressing need for improvement.We are a team of clinicians, data scientists, mathematicians, and entrepreneurs working together to address this issue.Our goal is to transform people's lives and change industries by applying technology...

  • Patient Care Quality Officer

    2 weeks ago

    Marikina City, National Capital Region, Philippines Home HealthLink Innovations Inc. Full time ₱25,000 - ₱27,000 per year

    Job descriptionJoin Us TodayBe part of a team that goes above and beyond to make a real impact in the communities we serve. If you are a dedicated nurse with a passion for delivering exceptional home care, we would love to hear from you. Apply now and help us redefine what it means to care.Make a difference where it matters most—apply today at Home...