
Patient Care Navigator
1 day ago
We are seeking a skilled Patient Advocate to provide empathetic support and navigation through the complexities of the healthcare system.
Key Responsibilities- Enroll patients in financial aid programs for essential medical care.
- Manage post-enrollment tasks, including submitting claims and ordering medications.
- Verify patient enrollments for accuracy and completeness.
- Evaluate and appeal assistance denials.
- Coordinate medication deliveries to designated pharmacies efficiently.
- Foster exceptional customer service for patients and healthcare providers.
- Provide clear information on financial options for patients.
- Identify opportunities to enhance healthcare services and products.
- Proven experience in high-performance environments with accountability.
- Hands-on healthcare experience is mandatory.
- High school diploma or equivalent required.
- Strong listening and communication skills in English.
- Excellent written and verbal communication abilities.
- Proficient computer skills necessary.
- Meticulous attention to detail.
- Ability to offer emotional support and empathy.
- Passion for patient well-being.
- Background check and drug screen clearance required.
- Compliance with health system requirements, including vaccination mandates.
- A distraction-free office environment is necessary for remote positions.
- This role requires working within the United States time zone.
- Internet access provided by a cable or fiber provider.
- Minimum upload speed of 2 Mbps.
- Minimum download speed of 5 Mbps.
- A reliable internet connection is crucial for this Work From Home position.
This position plays a vital role in connecting patients with the resources they need for quality medical care. We strive to make healthcare more accessible and stress-free for everyone.
We work closely with healthcare providers, pharmacies, and financial aid programs to streamline assistance and improve patient outcomes.
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