Bilingual Spanish Recruiter

Overview

Full-Time
Position Overview: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. We are seeking a dynamic and driven Bilingual Spanish Recruiter to join our team and support high-volume recruitment across diverse roles. The ideal candidate will possess strong interpersonal skills, fluency in both English and Spanish, and a passion for connecting top talent with meaningful opportunities. Prior call center experience and a good track record of successful work history are essential for success in this role.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

Responsibilities

• Source, screen, and interview candidates for various roles, with a focus on Spanish-speaking talent.
• Manage the full recruitment lifecycle, from job posting to offer acceptance.
• Conduct interviews in both English and Spanish, ensuring cultural fit and role alignment.
• Collaborate with hiring managers to understand hiring needs and develop tailored recruitment strategies.
• Maintain candidate pipelines for current and future hiring needs.
• Utilize applicant tracking systems (ATS) and other tools to manage and track candidate activity.
• Represent the company at job fairs and recruitment events (virtual and in-person).
• Ensure compliance with company policies and employment laws throughout the hiring process.
• Provide a positive candidate experience through timely communication and professionalism.

Qualifications

• Must be 18 years of age or older.
• High school diploma or equivalent required; Associate's or Bachelor's degree in HR, Business, or related field preferred.
• Bilingual in English and Spanish (fluent/professional level required).
• Proven work history with a record of reliability, professionalism, and results.
• Minimum 1–2 years of recruiting experience, preferably in a high-volume or call center environment.
• Prior call center experience (as a recruiter or agent) is strongly preferred.
• Strong knowledge of sourcing techniques and recruitment tools (LinkedIn, job boards, ATS).
• Excellent communication, organizational, and time management skills.
• Ability to thrive in a fast-paced, deadline-driven environment.

Conditions of Employment

• All MCI Locations – Must be authorized to work in the country where the job is based.
• Subject to the program and location of the position — Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

Compensation & Benefits

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, your hard work deserves recognition and rewards. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect From MCI: We offer benefits that go beyond a paycheck. Our team members enjoy:

• HMO Coverage plus a dependent
• Rank & File: ₱100,000 coverage; Supervisors/Managers: ₱120,000 coverage
• Dental Coverage; In-house dental assistance worth ₱5,000
• Free meal during training
• Career growth and learning
• Allowances for rice, clothing, laundry and meals
• Performance and loyalty bonuses
• Frequent disinfection, fogging of workplace
• Opportunities for growth and promotion
• Employee shuttle services
• Company retreats and off-site events
• Sharpen your social skills while meeting awesome people
• Plus, more in-office rewards, raffles, recognition gifts, and treats

Physical Requirements

This job operates in a professional office environment. The employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee may occasionally move about the office to accomplish tasks; reach in any direction; raise or lower objects; move objects from place to place; hold onto objects; and exert up to forty (40) pounds.

Reasonable Accommodation

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. If reasonable accommodations are needed, please contact Human Resources.

Diversity and Equality

At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based on merit and qualifications. MCI maintains a work environment free from discrimination and harassment. We will consider qualified applicants with criminal histories as required by local and federal law.

About MCI (parent Company)

MCI helps customers take on CX and DX challenges differently, providing business process outsourcing, staff augmentation, contact center services, and IT services. MCI employs 10,000+ individuals with 150+ client partners across various brands and facilities.

Disclaimer

The purpose of this job description is to provide a general overview. It is not an all-inclusive list of duties, responsibilities, skills, and qualifications. The employer reserves the right to revise this description at any time. This description is not an employment contract, and either party may terminate employment at any time for any reason.

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