
Tech Support Expert
3 days ago
Service Desk Analyst
">We are seeking a skilled Service Desk Analyst to join our team. This role involves providing level 1 support for internal issues, monitoring incident report logs, and making recommendations for optimizing resolution to IT level 2 support.
The successful candidate will have a Bachelor's degree in an IT-related field and at least 3-5 years of relevant experience. A mid-senior level position is available on a full-time basis.
Key Responsibilities:- Provide level 1 support for internal issues
- Monitor incident report logs
- Make recommendations for optimizing resolution to IT level 2 support
- Bachelor's degree in an IT-related field
- Minimum of 3-5 years of relevant experience
- A dynamic work environment
- Opportunities for professional growth and development
- A comprehensive program of benefits and incentives
We are committed to innovation, customer focus, and empowerment. Our goal is to deliver exceptional service quality and advancement opportunities that recognize the contribution of our entire team.
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Tech Support Expert
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