Tech Support Expert

3 days ago


Makati City, National Capital Region, Philippines beBeesupport Full time ₱1,200,000 - ₱2,400,000
Job Title:

Service Desk Analyst

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We are seeking a skilled Service Desk Analyst to join our team. This role involves providing level 1 support for internal issues, monitoring incident report logs, and making recommendations for optimizing resolution to IT level 2 support.

The successful candidate will have a Bachelor's degree in an IT-related field and at least 3-5 years of relevant experience. A mid-senior level position is available on a full-time basis.

Key Responsibilities:
  • Provide level 1 support for internal issues
  • Monitor incident report logs
  • Make recommendations for optimizing resolution to IT level 2 support
Requirements:
  • Bachelor's degree in an IT-related field
  • Minimum of 3-5 years of relevant experience
What We Offer:
  • A dynamic work environment
  • Opportunities for professional growth and development
  • A comprehensive program of benefits and incentives
About Us:

We are committed to innovation, customer focus, and empowerment. Our goal is to deliver exceptional service quality and advancement opportunities that recognize the contribution of our entire team.


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