Human Experience Coordinator

3 days ago

Province of Palawan, Mimaropa, Philippines beBeeCustomerService Full time ₱900,000 - ₱1,125,000
Job Overview

About the Role: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies.

The company has a presence in multiple locations across various countries, with a culture that emphasizes growth, technology adoption, and a commitment to constant motion in a changing environment.

What We Offer: Competitive salaries and comprehensive benefits are prioritized to support employee well-being. The organization supports a culture of growth through departments such as Total Rewards, Wellness, HR, and Diversity.

You will support the HR function by assisting with various people operations activities and ensuring the smooth execution of HR processes. The ideal candidate will have a passion for HR and People Experience, excellent organizational skills, and a strong customer service orientation.

Key Responsibilities
  • Deliver an empathic and customer service-focused experience for employees.
  • Provide support to employee questions and inquiries, delivering high-level customer service and exploring opportunities to innovate and advance our People Operations backbone.

HR Administration

  • Assist with the full employee lifecycle, including pre-boarding, onboarding, offboarding, leave administration, employee change requests, and maintaining personnel records.
  • Coordinate HR-related documentation, such as employment contracts, offer letters, change letters, and HR-related correspondence.

Employee Relations

  • Serve as a point of contact for employee inquiries regarding People policies, procedures, and benefits.
  • Assist with employee relations documentation, including disciplinary actions and performance management processes.

Requirements

  • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • 3–5 years of experience in HR administration or a similar role.
  • Knowledge of employment laws and regulations.
  • Strong attention to detail and excellent organizational skills.

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