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Hospitality Representative

1 week ago

Quezon City, National Capital Region, Philippines Solaireresort Full time

Solaireresort is hiring a Hospitality Representative to provide exceptional service to our guests.

Job Description

The Hospitality Representative will be responsible for creating memorable experiences for our guests by delivering outstanding service and support.

Key Responsibilities
  • Welcome and greet guests upon arrival, providing a warm and welcoming atmosphere.
  • Assist guests with inquiries and requests, providing clear and concise information about hotel facilities, services, and local attractions.
  • Coordinate with colleagues to ensure seamless transitions and efficient workflow.
  • Resolve guest complaints and concerns in a professional and courteous manner.
  • Maintain a high level of professionalism and courtesy at all times, even in challenging situations.
Requirements
  • A minimum of two years of experience in a similar role is preferred.
  • A degree from an accredited institution is required.
  • Excellent communication and interpersonal skills are essential.
  • The ability to work independently and as part of a team is crucial.
  • A positive attitude and a willingness to learn and adapt to changing circumstances are necessary.
  • The successful candidate will possess a strong understanding of hotel operations and be familiar with relevant technologies and systems.