Help Desk Engineer

1 week ago


Cebu City, Central Visayas, Philippines Collabera Digital Full time

Collabera Digital is a leader in AI-driven software engineering services, working with Global 2000 clients to accelerate innovation. We are currently seeking an experienced Help Desk Engineer to join our team in Pasig.

About the Position

This full-time on-site role requires an IT Support Specialist to provide technical support and troubleshooting for desktop computers, as well as assist with help desk inquiries.

The ideal candidate will have at least 1 year of experience, excellent problem-solving and customer service skills, and the ability to work independently and collaboratively. They should also be familiar with common IT software and hardware, and possess a Bachelor's degree in Information Technology, Computer Science, or a related field.

Responsibilities
  • Provide technical support and troubleshoot issues with desktop computers
  • Assist with help desk inquiries
  • Ensure smooth operation of information technology systems within the organization

This role offers the opportunity to work with a dynamic team, build generative AI technology, and contribute to the company's commitment to inclusivity and community service.


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