IT Service Delivery Lead

As a Service Delivery Lead with First Focus IT, you will play a crucial role in ensuring the effective delivery of our support services to clients. This involves liaising directly with clients for service escalations, managing and reporting on the delivery of our services, and overseeing adherence to support agreements.The ideal candidate will have...

We are committed to providing exceptional support to our clients at First Focus. As a Service Delivery Lead, you will play a key role in achieving this goal by ensuring the effective delivery of our services.Your primary responsibilities will include managing client relationships, overseeing service delivery operations, and ensuring compliance with support...

Get AI-powered advice on this job and more exclusive features.First Focus is Australia's best Managed Service Provider (MSP), with a team of over 300 technical professionals across offices in Australia, New Zealand and the Philippines. It's not just us saying we are #1. Cloudtango dot net have rated us best in Australia for 8 years running now. We are...

First Focus IT is seeking an experienced Service Delivery Lead to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth delivery of our support services to clients.The successful candidate will have a proven track record in a similar role, with experience in managing and reporting on the delivery of support...

About this JobWe are seeking an experienced IT Service Delivery Manager to join our team at Meralco PowerGen (MGEN). As a key member of our IT organization, you will be responsible for delivering high-quality IT services and solutions that meet the needs of our business stakeholders. The ideal candidate will have a strong background in IT service management,...

First Focus, a leading Managed Service Provider in Australia and the Philippines, is seeking an experienced Service Delivery Lead to join our team. This role plays a critical part in ensuring the effective delivery of our support services to clients across multiple locations.The successful candidate will have a proven track record of managing and reporting...

First Focus IT is a leading provider of managed services, with a team of experienced professionals dedicated to delivering high-quality support services to clients. We are seeking an experienced Service Delivery Lead to join our team and help us achieve our goals.The successful candidate will have a proven track record in a similar role, with experience in...

Job SummaryMeralco PowerGen (MGEN) is looking for a seasoned IT Service Delivery Manager to lead our IT service delivery team. The successful candidate will be responsible for overseeing the delivery of IT services and solutions, ensuring they align with business objectives. The ideal candidate will have a strong understanding of IT service management...

About Meralco PowerGen (MGEN)Meralco PowerGen (MGEN) is seeking an experienced IT Service Delivery Manager to oversee the delivery of IT services and solutions. The ideal candidate will have strong leadership, communication, and problem-solving skills.Key ResponsibilitiesService Delivery Management: Oversee the delivery of IT services to stakeholders,...

Job Title: Service Delivery Manager Category: Business Consulting, Strategy and Digital TransformationMain Job Purpose:The Service Delivery Manager is accountable for planning, delivering, operating, monitoring and maintaining a stable, secure and responsive support to clients for specific types of services. He/she prepares recommendations for service...

Nityo Infotech Philippines is looking for:Delivery Lead - up to 160,000Location: Ortigas CitySet up: Hybrid, 3x onsite per weekSchedule: Regular ShiftQualifications:Delivery Lead• Bachelor's degree in a related field (e.g., computer science, engineering, businessadministration) or equivalent work experience.• Proven experience as a Delivery Lead, Scrum...

Location: PasigSchedule: DayshiftWork Setup: HybridQualifications:- Bachelor's degree in a related field (e.g., computer science, engineering, business administration) or equivalent work experience.- Proven experience as a Delivery Lead, Scrum Master and Project Manager.- Strong understanding of agile methodologies, including Scrum, Kanban, and other related...

Neksjob invites applications from highly motivated and customer-focused Service Delivery Coordinators. As a Service Delivery Coordinator, you will play a key role in ensuring smooth service delivery and maintaining high levels of customer satisfaction.About the Job:Coordinate customer service activities and ensure efficient transaction processingMaintain...

**Key Responsibilities**As a Service Delivery Supervisor, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service. You will also be responsible for developing and implementing strategies to improve customer satisfaction and retention, as well as maintaining accurate records...

About the RoleWe are seeking a seasoned Service Delivery Manager to join our Mass Markets team. The successful candidate will be responsible for leading a team of 5-10 supervisors, driving business results, and ensuring high-quality customer experiences.The ideal candidate will have a proven track record in call center operations management, with a strong...

Key Responsibilities:This role involves leading and developing a team of fund accounting professionals, driving operational performance and quality standards, building and managing cluster and client relationships and service delivery, overseeing resource allocation and capacity planning, directing the implementation of strategic initiatives and process...

Are you an experienced Service Delivery Lead looking for a new challenge? Do you have a passion for delivering high-quality support services to clients?We are seeking a highly skilled Service Delivery Lead to join our team at First Focus IT. As a key member of our operations team, you will be responsible for ensuring the effective delivery of our support...

In this role as a Product Delivery Lead, you will be accountable for the design review activity from requirements workshops to final design validation, collaborating with clients and internal engineering teams. You will also lead some Integration Working Groups (IWG) and design related interface integration with the product.The successful candidate will have...

We are looking for a Service Delivery Expert to join our team at Nezda Global.About the Job:This role involves delivering exceptional service and support to clients across multiple channels.The successful candidate will have a strong track record of handling complex customer issues and resolving them efficiently.A minimum of 1 solid year of experience in...

About This RoleWe are seeking a skilled Service Delivery Specialist to join our team. As a Service Delivery Specialist, you will be responsible for delivering exceptional customer service and support to our clients. Key ResponsibilitiesThe primary responsibilities of this role include: Core Duties:Providing high-quality customer service and support via...