Customer Relationship Management Specialist

14 hours ago

Las Piñas, National Capital Region, Philippines beBeeRelationship Full time ₱800,000 - ₱1,300,000

Are you a seasoned professional in the realm of customer relationship management? Do you have a knack for harnessing the power of CRM platforms to drive business growth and streamline processes?

Customer Relationship Management Expert

This is an exciting opportunity to join a dynamic organization as a Customer Relationship Management (CRM) expert. As a key member of our team, you will be responsible for overseeing the implementation and optimization of our CRM system, ensuring seamless integration with marketing, sales, and reporting functions.

You will work closely with cross-functional teams to develop and execute targeted campaigns, leveraging data-driven insights to inform strategic decision-making. Your expertise in configuring and managing CRM systems, designing and executing email campaigns, and building robust dashboards will be instrumental in driving business success.

We are seeking a highly skilled and experienced CRM professional who possesses a deep understanding of CRM processes, sales pipelines, workflows, and lead management. If you have a proven track record of delivering exceptional results and a passion for staying at the forefront of CRM technology, we encourage you to apply for this challenging and rewarding role.

  • Key Responsibilities:
  • Maintain and optimize our CRM system to ensure seamless integration with marketing, sales, and reporting functions
  • Develop and execute targeted campaigns using data-driven insights
  • Configure and manage CRM systems, including setup, customization, and troubleshooting
  • Design and execute email campaigns, including template creation, audience segmentation, and drip workflows
  • Build and maintain robust dashboards to track key performance indicators (KPIs)
  • Provide regular insights and recommendations to improve campaign and pipeline performance
Requirements:
  • 2+ years of hands-on experience with CRM platforms (e.g., HubSpot, Salesforce)
  • Proven ability to configure and manage CRM systems, including setup, customization, and troubleshooting
  • Strong understanding of CRM processes, sales pipelines, workflows, and lead management
  • Experience with email marketing, automation, and segmentation strategies
  • Ability to create insightful reports and dashboards that drive strategic decisions
  • HubSpot or Salesforce certifications preferred
  • Basic knowledge of HTML/CSS for customizing CRM interfaces
Benefits:
  • Flexible work arrangements, prioritizing productivity over traditional working hours
  • Access to online learning platforms and budget for professional development
  • Collaborative work environment fostering learning and growth across teams
  • Dynamic social culture with opportunities for creative input and team lunches
  • Health insurance

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