
Customer Support Specialist
12 hours ago
- Job Title: Customer Support Specialist
- Deliver exceptional customer service via email and live chat platforms
- Develop strong relationships with customers through proactive communication
- Meet team performance standards
- Stay updated on the latest technology trends
- Maintain confidentiality of sensitive customer information
- Apply best practices in customer satisfaction
- Enhance knowledge of our products and services
- Communicate effectively with development teams
- Upper intermediate proficiency in Chinese and English (B2 level)
- At least 6 months of experience in customer support
- Experience with live chats, emails, and CRM systems
- Personal or professional background in crypto industry
- Strong analytical and research skills
- Positive attitude and responsibility
- A personal computer with 8Gb RAM and stable internet connection
The following benefits may vary based on individual circumstances.
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