Business Operations Manager

Get to know our Team: The Grab Partner Communications Department is responsible for making sure that communications to driver/delivery/merchant-partner stakeholders are effective, relevant, and understood through different channels and mediums. You will get a chance to work directly with progressive thinkers from different operational and marketing...

Overview of the Operations Assistant Manager RoleThe Operations Assistant Manager is a pivotal role that oversees daily back-office operations to ensure quality service, client satisfaction, and team performance. As an expert in operations management, you will monitor client task activity and operational metrics; coach teams for continuous improvement.Key...

Job DescriptionOperate and monitor core business application servers, operating systems, and other application performance using monitoring tools.Perform daily health checks on critical systems, batch processes, and scheduled jobs.Escalate complex issues to System Administrators, DBAs, or Network Engineers.Provide first-level support to end-users for system...

Get to Know the Team The Cities Business Operations & Expansions team is responsible for designing and executing strategic programs, with the goal to drive engagement and growth for our driver & merchant partners, across cities outside Metro Manila. You will get the chance to work closely with the Luzon, Visayas and Mindanao teams to identify their key areas...

The Operational Excellence Analyst plays a key role in identifying, analyzing, and improving operational processes within the operations. This role focuses on enhancing efficiency, reducing costs, improving service quality, and ensuring the delivery runs smoothly. The analyst collaborates with cross-functional teams to implement best practices, monitor...

The Operational Excellence Supervisor is responsible for supporting process improvements, ensuring compliance, and helping branches and delivery teams work more efficiently. This role includes creating and delivering training, providing real-time support to operations staff, and assisting with the rollout of new policies and procedures.The supervisor also...

Operations Director">The Operations Director is responsible for overseeing the daily operations of a business, ensuring its smooth progress and productivity. They will manage the company's procedures, coach staff, and plan operational activities. The ideal candidate must be competent in planning, possess thorough knowledge of various company processes, and...

Key Responsibilities:1.Client Acquisition & Relationship Management:Develop and implement a sales strategy to acquire new merchant clients within the enterprise sector.Cultivate long-term relationships with new and existing enterprise customers to ensure customer satisfaction and retention.Act as the primary point of contact for medium to large-scale...

Job Summary:We are looking for a dynamic and results-driven Business Development Officer to join our team, focused on expanding our eCommerce enabler services. This role is ideal for someone with a strong background in sales, client management, and eCommerce, who can confidently pitch to brands and build long-term client relationships. You will play a key...

Job Overview">The role of a Business Operations Coordinator entails providing administrative and technical support to various teams within the organization. This position is responsible for ensuring efficient project execution, effective asset management, and timely billing processes.">">Key Responsibilities">">Billing and Asset Management: Receive, verify,...