Technical Customer Experience Advocate

2 days ago

General Santos, Soccsksargen, Philippines beBeeCustomerSupport Full time ₱12,000 - ₱18,000
About This Job

We are looking for a skilled Customer Support Specialist to join our team. As a Customer Support Specialist, you will be the primary point of contact for customers, providing timely and effective support via various channels.

Your responsibilities will include:

  • Responding to customer inquiries and resolving issues in a professional and courteous manner.
  • Providing technical assistance and troubleshooting solutions to customers.
  • Escalating complex issues to subject matter experts when necessary.
  • Maintaining accurate records of customer interactions and updating support content as needed.
Requirements

To succeed in this role, you will need:

  • A strong background in customer service or a related field.
  • Excellent communication and problem-solving skills.
  • The ability to work independently and as part of a team.
  • Familiarity with CRM systems and support platforms.
What We Offer

We offer a range of benefits to our employees, including:

  • A competitive salary and comprehensive benefits package.
  • The opportunity to work with a talented team of professionals.
  • Professional development and growth opportunities.
  • A dynamic and fast-paced work environment.
Why Join Us?

We are a forward-thinking organization that values innovation and excellence. If you are passionate about delivering exceptional customer experiences and are looking for a challenging and rewarding role, we encourage you to apply.

Seniority level: Entry level
Employment type: Full-time
Job function: Customer Service, Information Technology, Product Management

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