Customer Experience Advocate

1 day ago

General Santos, Soccsksargen, Philippines beBeeCareer Full time ₱150,000 - ₱250,000
Customer Service Professional

We are seeking a highly skilled and dedicated customer service professional to join our team. This is an excellent opportunity for someone who is passionate about delivering exceptional customer experiences.

This role involves handling customer inquiries through various channels, including email, phone, live chat, and social media. The successful candidate will be responsible for addressing customer concerns in a timely and professional manner.

Key Responsibilities:
  • Respond to customer inquiries in a friendly and helpful manner.
  • Assist customers with orders, shipping, product details, and returns.
  • Provide quality-based responses that reflect our service standards.
Requirements:
  • Excellent communication and problem-solving skills.
  • At least 1 year of online/remote customer service experience.
  • Proficiency in English (both written and verbal).
Benefits:
  • Annual performance-based increases.
  • Paid time off.
  • Health and dental insurance or a monthly health stipend.
  • Holiday bonuses.
  • Permanent work-from-home setup.
  • Opportunities for career advancement as we continue to grow.

As a customer service professional with our company, you will have the opportunity to work in a dynamic and supportive environment where your skills are valued and your growth is supported.

Technical Requirements:
  • A personally owned PC or laptop with an i5 processor or equivalent.
  • A minimum of 15 Mbps for both upload and download internet speed.

When applying, please use application code CS.

If you are excited to grow your career in customer service and make a meaningful impact, we encourage you to apply.

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Other
Industries
  • IT Services and IT Consulting

Referrals increase your chances of interviewing at our company by 2x.

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