
The Customer Service Expert
1 day ago
Customer Service Specialist
">About the Role:We're seeking an experienced Customer Service Representative to join our team. The successful candidate will provide top-notch support to customers, resolving product issues and enhancing their overall experience.
">Main Responsibilities:- Respond promptly and professionally to customer inquiries via multiple channels.
- Collaborate with customers to identify, replicate, and resolve product issues.
- Work closely with team members to deliver effective solutions and ensure customer satisfaction.
- Share customer insights and feedback during regular team meetings to inform management decisions.
- Recognize recurring support requests and proactively create knowledge base articles or alternative solutions to reduce ticket volume.
- Deliver exceptional customer service by maintaining a friendly, empathetic tone and providing timely, proactive responses.
- Conduct training sessions for new and existing customers via phone and email, guiding them in using the platform's knowledge base.
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Customer Service Expert
2 days ago
Cebu City, Central Visayas, Philippines beBeeService Full time ₱1,700,000 - ₱2,550,000Customer Service Expert Job DescriptionWe are seeking a skilled customer service professional to manage inbound and outbound calls related to hotel bookings, assist with reservations and cancellations, and provide accurate information on rates, availability, and policies.Key Responsibilities:Manage hotel bookings and resolve guest concerns in a timely and...
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Customer Service Trainer
1 week ago
Cebu City, Central Visayas, Philippines The Hird Full time $40,000 - $60,000 per yearWe are seeking a dedicated Customer Service Trainer to join our team. The role involves providing voice-based support and training in a 100% onsite work arrangement.ResponsibilitiesConduct initial interviews and human resource interviews.Facilitate demo presentations and operations interviews via MS Teams.Administer and evaluate the SVAR assessment (score:...
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Customer Service Representative
1 week ago
Cebu City, Central Visayas, Philippines The Hird Full time $4,000 - $6,000 per yearWe are seeking a compassionate and dedicated Customer Service Representative to join our Medical Account team. In this role, you will provide exceptional support to clients, addressing healthcare-related inquiries with professionalism and empathy to ensure high customer satisfaction.QualificationsMedical Allied College graduate (with or without...
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Customer Experience Expert
4 days ago
Cebu City, Central Visayas, Philippines beBeeCustomer Full time ₱250,000 - ₱400,000We are seeking highly skilled professionals to join our team as Customer Service Officers and MAC Experts. These roles involve providing exceptional customer experiences and technical support.Key ResponsibilitiesDeliver highest quality customer service and technical support in accordance with industry standards.Sell products, services, and promotions to...
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HR Expert
1 week ago
Cebu City, Central Visayas, Philippines beBeeHumanResources Full time ₱900,000 - ₱1,200,000Job Title: HR Expert - Service DeliveryWe are seeking an experienced and highly skilled professional to join our team as an HR Expert - Service Delivery. This is a challenging and rewarding role that requires a strong understanding of HR principles, excellent communication skills, and the ability to work effectively in a fast-paced environment.In this role,...
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Customer Service Representative
1 week ago
Cebu City, Central Visayas, Philippines The HIRD Full time ₱150,000 - ₱300,000 per yearQualificationsSHS Graduate, 2+ years of college (no back subjects), or College Graduate.With or without experienceKey ResponsibilitiesHandle inbound/outbound calls, addressing patient queries about healthcare services, appointments, and insurance claims with strong communication skills.Document patient interactions in CRM systems, ensuring accurate records...
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Customer Service Representative
3 days ago
Cebu City, Central Visayas, Philippines AROUND THE WORLD MANPOWER SERVICES INC. Full time $104,000 - $130,878 per yearAbout the role We are seeking an enthusiastic and customer-focused Customer Service Representative to join our dynamic team at AROUND THE WORLD MANPOWER SERVICES INC.'. This is a full-time role based in Cebu City Cebu, where you will play a vital part in providing exceptional customer service to our clients through virtual channels.What you'll be...
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Customer Service Advocate
2 days ago
Cebu City, Central Visayas, Philippines beBeeCustomerService Full time ₱60,000 - ₱88,000Job Title: Customer Service ExpertWe are seeking a highly skilled and dedicated individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Selling and Customer Support ActivitiesAchieve sales goals...
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Customer Service Ambassador
2 days ago
Cebu City, Central Visayas, Philippines beBeeCustomerSupport Full time $6,000 - $7,200Job OverviewWe are seeking a skilled customer service expert to manage customer interactions, troubleshoot technical issues, and support clients in maximizing the use of our software platform.Key Responsibilities:Handle inbound/outbound calls, including escalations and troubleshooting.Manage dashboard setup in a test environment, providing feedback to the...
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Customer Service Representative
11 hours ago
Cebu City, Central Visayas, Philippines Firstsource Solutions Limited Full time ₱150,000 - ₱250,000 per yearJob descriptionRole Description: Working under the direction of the Call Center Supervisor, the Customer Service Representative plays a pivotal role in addressing incoming customer calls concerning reverse mortgage products and servicing matters. As the initial and principal point of contact for customers, the Customer Service Rep will route calls to...