Customer Service Expert

2 days ago

Cebu City, Central Visayas, Philippines beBeeService Full time ₱1,700,000 - ₱2,550,000
Customer Service Expert Job Description

We are seeking a skilled customer service professional to manage inbound and outbound calls related to hotel bookings, assist with reservations and cancellations, and provide accurate information on rates, availability, and policies.

Key Responsibilities:
  • Manage hotel bookings and resolve guest concerns in a timely and professional manner.
  • Assist with reservation requests, cancellations, and special requests.
  • Provide detailed information on hotel rates, availability, and policies.
Requirements:
  • Strong communication skills in English (verbal & written).
  • Previous experience in hospitality or customer service is preferred.
  • Ability to multitask and work in a fast-paced environment.

Benefits: We offer a competitive compensation package, opportunities for professional growth and development, and a dynamic work environment.

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