
Real Estate Technology Implementation Expert
2 days ago
We are seeking an experienced Implementation Specialist to join our team. As a key member of our operations, you will play a critical role in overseeing the successful implementation of real estate technology platforms for clients.
This position requires a highly skilled and process-driven individual who can ensure timely and seamless onboarding for clients in the real estate industry.
Key Responsibilities- Become a product expert and stay up-to-date with platform updates and enhancements.
- Manage project timelines, track key milestones, and deliverables to ensure timely platform launches.
- Conduct client calls to set expectations, review setup progress, and ensure proper configuration.
- Identify and resolve implementation challenges, proactively addressing delays and risks.
- Maintain detailed documentation and communication with clients, ensuring transparency throughout the onboarding process.
- Collaborate with internal teams such as Sales, Compliance, and Client Success to align platform setup with client requirements.
- Handle post-launch setup corrections and escalate issues when necessary.
- Strong communication and interpersonal skills to build trust with clients and provide an excellent onboarding experience.
- Excellent time management and organizational skills to manage multiple projects and meet deadlines efficiently.
- Tech-savvy and quick learner to navigate and troubleshoot software applications with ease.
- Process-driven and detail-oriented to maintain accuracy in documentation and workflow execution.
- Problem-solving mindset to identify and suggest improvements to enhance the implementation process.
- Comfortable with change and adaptability to embrace product updates, new processes, and continuous improvement.
- Ability to thrive in a fast-paced environment to work well under pressure and meet client expectations.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- A collaborative and supportive work environment that encourages growth and innovation.
- The opportunity to work with a talented team of professionals who share your passion for delivering exceptional results.
This is an exciting opportunity to join a dynamic team and contribute to the success of our clients. If you have a strong background in implementation and customer service, we encourage you to apply.
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