Branch Services Professional
3 weeks ago
About the Role
We are seeking a highly skilled Branch Services Specialist to join our team at Hunter's Hub Inc. As a key member of our branch operations, you will play a critical role in supporting the achievement of our sales targets and delivering exceptional customer service.
Job Summary
This is a unique opportunity to leverage your administrative and customer service expertise to drive business growth and customer satisfaction. You will be responsible for meeting service level standards, providing timely and reliable service delivery, processing new business transactions, and maintaining accurate records.
Key Responsibilities
- Service Delivery
- Meet agreed service level standards in supporting branch operational requirements
- Provide customer service support in a timely manner and deliver reliable service
- New Business Processing
- Process new business transactions within agreed service level standards
- Accurately post premium collections
- Customer Service
- Provide effective customer service for walk-in clients
- Support distributor relationships
- Facilities Management
- Upkeep of branch office facilities
Requirements
To succeed in this role, you will need:
- Bachelor's degree or equivalent in any field
- At least 2-3 years of experience in administrative or customer service functions
- Background in insurance operational processes
- Excellent customer service skills
- Ability to work in a fast-paced environment
What We Offer
We offer a competitive salary range of $55,000 - $65,000 per annum, depending on experience, as well as opportunities for career growth and development.
How to Apply
If you are a motivated and customer-focused professional looking to take your career to the next level, please submit your application.
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