Customer Service and Operations Coordinator

20 hours ago


Quezon City, National Capital Region, Philippines Hunter's Hub Incorporated Full time

We are seeking a highly skilled Customer Service and Operations Coordinator to join our team at Hunter's Hub Incorporated. In this role, you will be responsible for providing exceptional customer service support in a timely manner and delivering reliable service delivery for after-sales requests.

Job Description

The successful candidate will have the following responsibilities:

  • Meet service level standards in supporting branch operational requirements related to New Business processing, collection, and office administration towards sales targets.
  • Provide customer service support in a timely manner and deliver reliable service delivery for after-sales requests.
  • Process New Business transactions within agreed service level standards.
  • Accurately and timely post premium collections.
  • Process after-sales transactions within agreed service level standards.
  • Provide effective customer and distributor service for walk-in clients.
  • Maintain branch office facilities.
  • Distributor relationship management.
  • Perform other functions as required from time to time.

The ideal candidate will possess a Bachelor's/College Degree in any field and have experience in customer service and administration. A background in insurance is an advantage. The successful candidate will be customer-oriented and have excellent communication skills.

What We Offer

We offer a competitive salary of $50,000 per year, commensurate with experience. Benefits include health insurance, paid time off, and professional development opportunities. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, please apply for this exciting opportunity.



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