Aircon Service Professional

2 months ago


Quezon City, National Capital Region, Philippines J-K Network Services Full time
Job Summary:

This role is responsible for providing top-notch aircon service to our valued customers. As a Mechanical Engineer - Air Conditioning Specialist with J-K Network Services, you will be the go-to expert for all aircon-related issues. Your primary objective is to deliver exceptional customer service by efficiently diagnosing and resolving problems, ensuring our customers' satisfaction and loyalty.

Key Responsibilities:
• Evaluate service requests and provide prompt resolutions
• Diagnose defective units and manage the ordering of repair parts
• Effectively communicate with customers, service managers, and technicians to ensure seamless service delivery
• Provide quality customer service by promptly responding to customer needs and rearranging schedules as necessary

Requirements and Qualifications:
• Bachelor's degree in Mechanical Engineering or equivalent
• 1-2 years of after-sales experience in the manufacturing or service industry, preferably in air-conditioning
• Licensed engineers are a plus
• Valid driver's license and ability to drive a 4-wheel vehicle
• Willingness to work in Quezon City is required

Company Overview:
J-K Network Services is a leading company that developed energy-saving technology with a great deal of devotion, helping us rise to the top of the global air conditioning manufacturing industry. We are committed to providing our customers with the best possible service and support, and we are looking for a highly skilled and dedicated individual to join our team as a Mechanical Engineer - Air Conditioning Specialist.

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