Operations Support Specialist
2 weeks ago
We are seeking a highly organized and proactive Operations Support Specialist to join our dynamic team. This role plays a key part in supporting daily operational functions across multiple departments including Customer Service, Finance, Procurement, and Human Resources. The ideal candidate will be detail-oriented, have strong communication skills, and be comfortable handling a variety of administrative and support tasks in a fast-paced environment.
The successful applicant will be responsible for answering calls and attending to customer enquiries as required, managing accounts receivables, processing orders and maintaining accurate records. They will also be involved in data analysis, PO generation and other administrative tasks as required.
Key Qualifications:- 3+ years experience in call based customer service role
- Prior data entry experience ideal
- Familiarity with ERP system e.g Odoo or SAP preferable
- Fluent in English
- Proficiency in MS Office, especially Excel and Outlook
- Strong customer service skills and comfort conversing with a large range of personalities
- Strong attention to detail and high level of accuracy in data entry
- Ability to work independently
Benefits:
- Flexibility in work hours and location, with a focus on managing energy rather than time.
- Access to online learning platforms and budget for professional development
- A collaborative, no-silos environment, encouraging learning and growth across teams
- A dynamic social culture with team lunches, social events, and opportunities for creative input
- Health insurance
- Leave Benefits
- 13th Month
Our company values flexibility, creativity and teamwork, and we encourage applicants who share these values to apply.
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